We believe that good consulting involves understanding the customer’s end goal - not just the technical end goal, but how the technical ends will further the business. A good consulting experience depends on the tie between business return on investment and technical value.
Our engagement process is designed to insure successful engagements. We begin our engagements with a scoping and statement of work process designed to understand the stakeholders and their goals. Understanding these goals helps us insure customer success and satisfaction with our services.
Our goal is to then complete the engagement activities in a timely and efficient manner, an approach designed to minimize the frustration often felt by customers in employing consultants. We present regular reports to customers on engagement process designed by experienced project managers, with a high ratio of signal to noise. Following our engagements, customers are polled on their satisfaction with our consultants, providing us clear feedback and helping us insure projects were successful and valuable and in keeping with our values.
NUF has a great deal of flexibility when structuring our statements of work to our customers. Most of our engagements are “fixed price” engagements where the customer pays a flat fee for the completion of work, no matter how many engineers, architects, or resources are engaged. This allows the customer to de-risk their expenditure by limiting costs for time spent waiting on customer needs or doing out of scope work.